Work, education and more

I first learnt about human-centered design through a social innovation lens, before training in the world of tech as a product designer. I quickly moved on to work as a service designer for the Red Cross and the UK government.

Throughout that journey I've developed a range of skills across research, design, strategy and leadership. Check out my work or read about my skills.


Work

Farewill
Lead Designer, Freelance
May 2023 - Present

Learnerbly
Speculative design consultant, Freelance
Feb 2024 - May 2024

Made Tech
Lead Service Design Consultant
October 2021 - April 2023

Snook
Service Design Consultant
April 2021 - October 2021

British Red Cross
Service Designer
September 2019 - April 2021

Bulb
Product Designer
April 2018 - September 2019

Energy Specialist
September 2017 - April 2018

MyHepC
Co-founder, Researcher, and Designer
2016 - 2017

Surrey County Council
Asset Based Community Development Consultant
2017

Education

Moe Foundation
Certified Coach
2020

University of Bristol
BA Philosophy
2012-2016

More

IFRC Solferino Academy
Coach
March 2021 - January 2022

Year Here
Fellow
September 2016 - June 2017


Skills and services

Designing

  • Coming up with ideas
  • Prototyping and iterating designs
  • Using design best practices
  • Meeting accessibility standards
  • Writing good content
  • Designing through to delivery

Researching

  • Planning research
  • Interviewing with compassion
  • Usability testing
  • Synthesising findings
  • Sharing insights
  • Influencing decision making

Planning and Sensemaking

  • Facilitating workshops
  • Defining value propositions and policy
  • Strategy and planning
  • Coaching and managing teams
  • Roadmapping
  • Storytelling and presenting